As a recruiter, I strive to do my best and put all my efforts into my searches, aiming for excellence and client satisfaction. However, as a human being, I make mistakes.
Reflecting on these, I offer the following advice to you, my fellow recruiter.
1. Avoid Making Assumptions
Just because communication between you, the client, and the candidate has been smooth, it doesn't mean you're aware of everything going on. Check-in periodically with clients to ensure the position hasn’t been filled internally and that nothing has changed on their side. For candidates, reach out weekly to see if anything has changed in their status or interest in the role. A long interview process can cause a candidate to lose interest.
2. Be clear with Clients
Unicorns exist, but they are rare. Finding someone with all the requirements and experience at the target rate is unusual. If you find such a candidate, tell the client to act quickly, or they may disappear. It's also important to inform clients that finding an outstanding candidate will likely come at a higher price than anticipated. Set these expectations in advance and remind clients throughout the interview process.
3. Focus on Metrics
The more candidates you present, the better your chances of success. Aim to send as many qualified candidates as possible.
4. Offer Stage as the Beginning Stage
When speaking with a candidate, ask about salary expectations and share this information with the client. After the first interview, ensure the topic of compensation has been discussed. If not, make sure the client and candidates address this in the second interview. Clear compensation expectations from the beginning will save time for all parties and allow you to adjust your search if needed.
5. Navigating the “Valley of Death”
This refers to the period between the offer stage and the acceptance of the offer. Ensure compensation, benefits, and all other details previously discussed, remain close to the candidate's expectations. Stay engaged during this critical phase–I know this is difficult but try your best.
I hope that sharing this will help you enhance overall efficiency and save you some pain in the recruitment process.
Written by: Sandy Rivera, Senior Search Consultant at Hunter Crown, LLC
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